Refund & Returns Policy

At AutoSwitch.us.com, we want you to be satisfied with your purchase. Please review the simple guidelines below before requesting a return, refund, or exchange.

🔁 Returns — 14-Day Window

You may request a return within 14 days of delivery.

To qualify, the item must be:

Unopened and in its original packaging
Unused and in the same condition as received
Accompanied by valid proof of purchase

Items that have been installed, used improperly, altered, damaged through misuse, or are no longer in resalable condition may not qualify for a return.

Important: Certain products, including custom-made, promotional, or clearance items, may be final sale and cannot be returned.

💵 Refunds

Once we receive and inspect your returned item, we will email you with the return decision.

If your return is approved:

Your refund will be issued within 5–7 business days
Refunds are sent to the original payment method
Original shipping charges are non-refundable
A 10–15% restocking fee may apply to eligible returns

If a return does not meet our requirements—for example, because the product shows signs of installation, use, tampering, or damage—we may reject the return. In such cases, the item may be sent back to you at your expense.

🔄 Exchanges

Exchanges are generally limited to products that arrive defective or damaged.

If you receive a defective or damaged item and need a replacement, contact our support team at support@autoswitch.us.com within 72 hours of delivery.

❌ Items That Cannot Be Returned

Returns or refunds are generally not available for:

Installed parts or components
Electronic products after their packaging has been opened
Sale, promotional, or clearance items
Products that cannot legally be returned or possessed under applicable federal, state, or local law

📦 How to Start a Return

Do not send an item back before receiving return authorization.

To request a return:

Contact support@autoswitch.us.com
Provide your order information and reason for the return
Wait for return authorization and shipping instructions
Package the approved item securely and follow the provided instructions

Customers are responsible for return shipping costs unless the return is required because of an error on our part, such as receiving the wrong item or an item damaged during delivery.

📧 Need Help?

Have questions about a return, refund, or exchange? Contact our support team:

Email: support@autoswitch.us.com
Website: AutoSwitch.us.com

By placing an order with AutoSwitch.us.com, you acknowledge and agree to the terms outlined in this Refund & Returns Policy.